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ICICI Bank: Phone Banking Officer @ Hyderabad, Mumbai

ICICI Bank is looking for Phone Banking Officer - Domestic ,Hyderabad, Mumbai

ICICI Bank Ltd.
It is the second largest bank in India by assets and third largest by market capitalization. It offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialized subsidiaries in the areas of investment banking, life and non-life insurance, venture capital and asset management. The Bank has a network of 2,533 branches and 6,800 ATM's in India, and has a presence in 19 countries, including India.
Job Description:

Phone Banking Officer - Domestic
Description
- The incumbent would be responsible for handling customer queries and providing information as per defined standards
- Effective redressal of all customer queries and/or complaints by providing solutions/ escalating issues
- Cross Sell new product and service opportunities
- Generating leads and passing them to concerned department
- Providing feedback to the team leaders about product / process and contribute to the improvement.

Location Hyderabad, Mumbai
Min Exp (yrs) 0
Max Exp (yrs) 2

Skills
- Ability to generate ideas which can help him / her and the team to achieve the targets assigned.
- Ability to engage with people with service orientation.
- Drive and Passion for results
- Good in comprehension.
- Good spoken English.
Qualifications:
- Age less than or equal to 28 years.
- Graduate in any discipline.

Apply Online

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